By registering for any program, camp, lesson, field trip, party, homeschool program, equine activity, animal experience, or other activity offered by Hydaway Hollow LLC (“Hydaway Hollow”), you agree to the following Terms & Conditions. These Terms & Conditions work together with the required Equine Activity Release & Assumption of Risk Agreement and any other required forms.
Registration & Required Forms
Registration is not considered complete until payment has been received and all required participant information and waiver forms have been completed.
All participants must have a current Hydaway Hollow Equine Activity Release & Assumption of Risk Agreement on file prior to participating in activities. Hydaway Hollow may require updated forms at any time, including annually, when program activities change, or when participant information requires updating.
Parents/guardians are responsible for ensuring that all participant information, including emergency contacts, allergies, medical conditions, medications, accommodations, and behavioral considerations, is accurate and current.
Participant Safety & Assumption of Risk
Hydaway Hollow programs take place in an active farm and outdoor environment and may include interactions with horses, ponies, goats, ducks, and other animals; outdoor exploration; uneven terrain; gardening; sensory experiences; movement activities; and other hands-on learning opportunities.
Participants and guardians acknowledge that these activities involve inherent risks, including but not limited to falls, animal behavior, slips, trips, insect exposure, weather conditions, uneven surfaces, equipment use, and other risks associated with outdoor and farm environments.
Participation is voluntary, and all participants agree to follow Hydaway Hollow safety procedures, staff instructions, posted rules, and activity guidelines.
Animal Safety Expectations
Animals are living beings and may behave unpredictably. Participants must respect animal boundaries and follow all instructions provided by Hydaway Hollow staff.
Participants may not:
- Enter animal areas without permission.
- Approach, touch, chase, corner, pick up, or feed animals unless specifically instructed and supervised.
- Bring outside food or treats for animals.
- Handle animals outside of approved activities.
Hydaway Hollow reserves the right to adjust animal interactions based on animal behavior, animal welfare needs, weather, participant safety, or program requirements.
Rider Requirements
Any participant participating in mounted activities must follow all riding safety requirements, including wearing an ASTM-approved, properly secured equestrian helmet and appropriate closed-toe footwear.
Hydaway Hollow staff will determine appropriate activities based on participant age, experience level, ability, safety considerations, and animal suitability.
Behavior Expectations
Hydaway Hollow is committed to maintaining a safe, respectful, and inclusive environment for participants, families, staff, volunteers, and animals.
Participants are expected to:
- Follow staff directions.
- Respect animals, property, and other participants.
- Use equipment and materials appropriately.
- Communicate concerns, injuries, or safety issues immediately.
Hydaway Hollow reserves the right to remove a participant from an activity if their behavior creates a safety concern for themselves, others, staff, or animals. Removal due to unsafe behavior or failure to follow safety expectations may occur without refund.
Health & Medical Information
Parents/guardians must disclose relevant health information, including allergies, medical conditions, medications, mobility concerns, behavioral considerations, or other information necessary for safe participation.
In the event of an emergency, Hydaway Hollow may provide reasonable first aid and/or seek emergency medical assistance when deemed necessary. Parents/guardians are responsible for any costs associated with emergency medical care.
Weather & Outdoor Conditions
Hydaway Hollow programs operate primarily outdoors and may continue in a variety of weather conditions when considered safe.
Families should arrive prepared with appropriate:
- Clothing for outdoor activities
- Closed-toe footwear
- Water
- Sunscreen
- Insect protection
- Weather-appropriate gear
Hydaway Hollow may modify, postpone, relocate, or cancel activities due to severe weather, unsafe conditions, animal needs, facility conditions, or circumstances outside of our control.
Payments & Registration
Payment is required according to the registration terms provided at checkout.
By completing registration, families acknowledge that program fees support staffing, preparation, materials, animal care, and facility operations. Registration fees, deposits, and cancellation policies may vary by program.
Cancellations, Transfers & Refunds
Cancellation and transfer policies will be provided during registration for each individual program.
Hydaway Hollow is unable to provide refunds or credits for missed attendance due to illness, scheduling conflicts, transportation issues, or personal circumstances unless otherwise stated in the specific program policy.
Personal Belongings
Participants are responsible for personal belongings brought to Hydaway Hollow. Hydaway Hollow is not responsible for lost, stolen, or damaged items.
Photography & Media
Photography and video may occur during Hydaway Hollow programs for educational, promotional, or documentation purposes. Families may indicate their media preferences through the applicable media release authorization.
Program Changes
Hydaway Hollow reserves the right to modify activities, schedules, instructors, animals available, locations, or program structure as needed to maintain safety, quality, animal welfare, and participant experience.
Agreement
By registering for a Hydaway Hollow program, you acknowledge that you have read and agree to these Terms & Conditions and understand that participation also requires completion of the Hydaway Hollow Equine Activity Release & Assumption of Risk Agreement.